Flux
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Knowledge base
How Flux Works
General
4
How does Flux work?
What is the concierge service?
What’s included in the monthly price?
Who owns the car?
Subscribe To Own
6
What is Subscribe to Own?
How does Subscribe to Own work?
What is Guaranteed Future Value?
How do I exercise my option to buy my car at the Guaranteed Future Value?
Who is eligible for Subscribe to Own?
View all 6
Flux Business Class
5
What is Flux Business Class?
Who can subscribe to Flux Business Class?
How is Flux Business Class different from Subscribe to Own?
What cars do you have available on Flux Business Class?
How do I subscribe to Flux Business Class?
Subscribing To Flux
4
Can I test drive the car?
What if I do not like the car after I get it?
How does the 3-day Risk-free Return policy work?
Can I buy my Flux car?
Deliveries & Returns
3
Where can I have the car delivered / picked up?
What can I expect when having my new car delivered to me?
I’m returning my car, is there anything I need to do?
Flux Cars
3
Does my car come with Flux decals?
What condition can I expect my car to be in?
Has my car been fully inspected before it is delivered?
Managing Your Subscription
10
Can I swap my car?
Can I extend my subscription?
Can I pause my subscription?
What if I want to cancel my subscription early?
Can I change my mileage package?
View all 10
Roadside Assistance
2
What happens if the car breaks down?
What happens if I get into an accident?
November Promo
1
Terms & Conditions for November Promo: RM 5 for First Month
Joining Flux
Becoming A Member
4
How can I become a Flux member?
How do I qualify?
Can I join if my driver’s licence is from outside of Malaysia?
Where is the Flux service currently available?
Maintenance & Insurance
Flux's Coverage
2
What is covered by Flux’s insurance?
What am I responsible for fixing when it comes to car maintenance?
Hosting
General
6
How long will my car be subscribed out for?
What about administration and maintenance costs?
What happens if a Flux member cancels their subscription early?
How will I be paid for the use of my car?
Who pays for summons and fines? What about for minor damages?
View all 6
Billing & Payments
Billing
4
Where do I find my monthly bill?
What can I expect to see on my monthly bill?
What happens if I go over my monthly mileage cap?
What happens if I don’t fully use my mileage cap?
Payments
5
How can I pay for Flux?
How does Flux charge my account?
When is my Flux subscription charged?
How can I update my payment information?
What happens if my payment method fails?
Policies
Legal
2
Terms Of Use
Privacy Policy
Contact Us
Online
1
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Phone
1
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Visit Our Office
1
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