Flux

General 4

• How does Flux work?
• What is the concierge service?
• What’s included in the monthly price?
• Who owns the car?

Subscribe To Own 6

• What is Subscribe to Own?
• How does Subscribe to Own work?
• What is Guaranteed Future Value?
• How do I exercise my option to buy my car at the Guaranteed Future Value?
• Who is eligible for Subscribe to Own?

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Flux Business Class 5

• What is Flux Business Class?
• Who can subscribe to Flux Business Class?
• How is Flux Business Class different from Subscribe to Own?
• What cars do you have available on Flux Business Class?
• How do I subscribe to Flux Business Class?

Subscribing To Flux 4

• Can I test drive the car?
• What if I do not like the car after I get it?
• How does the 3-day Risk-free Return policy work?
• Can I buy my Flux car?

Deliveries & Returns 3

• Where can I have the car delivered / picked up?
• What can I expect when having my new car delivered to me?
• I’m returning my car, is there anything I need to do?

Flux Cars 3

• Does my car come with Flux decals?
• What condition can I expect my car to be in?
• Has my car been fully inspected before it is delivered?

Managing Your Subscription 10

• Can I swap my car?
• Can I extend my subscription?
• Can I pause my subscription?
• What if I want to cancel my subscription early?
• Can I change my mileage package?

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Roadside Assistance 2

• What happens if the car breaks down?
• What happens if I get into an accident?

November Promo 1

• Terms & Conditions for November Promo: RM 5 for First Month

Becoming A Member 4

• How can I become a Flux member?
• How do I qualify?
• Can I join if my driver’s licence is from outside of Malaysia?
• Where is the Flux service currently available?

Flux's Coverage 2

• What is covered by Flux’s insurance?
• What am I responsible for fixing when it comes to car maintenance?

General 6

• How long will my car be subscribed out for?
• What about administration and maintenance costs?
• What happens if a Flux member cancels their subscription early?
• How will I be paid for the use of my car?
• Who pays for summons and fines? What about for minor damages?

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Billing 4

• Where do I find my monthly bill?
• What can I expect to see on my monthly bill?
• What happens if I go over my monthly mileage cap?
• What happens if I don’t fully use my mileage cap?

Payments 5

• How can I pay for Flux?
• How does Flux charge my account?
• When is my Flux subscription charged?
• How can I update my payment information?
• What happens if my payment method fails?

Legal 2

• Terms Of Use
• Privacy Policy

Online 1

• Email Us

Phone 1

• Call Us

Visit Our Office 1

• Make an In-Person Appointment