Managing Your Subscription
Yes you can! This is one of the benefits of being a Flux member, you are able to swap vehicles after using your current car for a minimum period of one mont...
Sun, 13 Sep, 2020 at 4:38 PM
Of course you can! If you are happy with the car and want to keep it for a longer duration, we can extend the subscription to a time when you want to swap i...
Sun, 13 Sep, 2020 at 4:39 PM
At this point, we are unable to pause or put a hold on subscriptions. This is something we are actively working towards, but at this moment you will have to...
Sun, 13 Sep, 2020 at 4:39 PM
No problem! You have the freedom to cancel your subscription whenever you need, but there will be a cancellation fee charged if you cancel your subscription...
Sun, 13 Sep, 2020 at 4:40 PM
You can upgrade or downgrade your mileage package at any time before the start of every billing cycle. For example, if your next billing cycle starts on the...
Sun, 13 Sep, 2020 at 4:40 PM
We have a strict 1 Car per Member rule. Should you need to drive different vehicles during a short timeframe, please contact our Customer Service team via c...
Sun, 13 Sep, 2020 at 4:42 PM
Yes they may, but you must first have them sign up for an account with Flux as we need to have their information added to the Flux database and our insuranc...
Sun, 13 Sep, 2020 at 4:43 PM
With a Flux subscription, you will need to return the car in the same condition you received it in. You are not allowed to modify, customise or upgrade the ...
Sun, 13 Sep, 2020 at 4:43 PM
When a ticket is issued based upon the license plate of the vehicle, the ticket will be sent to us. We will take care of the ticket and apply the cost of th...
Sun, 13 Sep, 2020 at 4:44 PM
In the event you ever need to provide proof that you are legally using a Flux car, please show law enforcement a copy of the subscription contract, which wa...
Sun, 13 Sep, 2020 at 4:45 PM